We’re here to help.
Get the most out of Bloomily — reach a real person, or find the answer below.
Report a problem or ask for a change, then follow its status. It is in Bloomily under Help & Requests:
Sign in to BloomilyThe usual questions
The My Bloomily app is available on the App Store for iOS devices. The Bloomily Staff app is available for both iOS and Android.
Access to Bloomily is provided through your daycare center. Contact your childcare provider to request an invitation.
On the login screen, tap "Forgot Password" and enter your email address. You'll receive a link to reset your password.
Open the app and go to Settings. From there, you can customize which notifications you receive, including daily reports, check-in/out alerts, and announcements.
You can check in or out directly from the home screen when you're at the daycare. The app uses location verification to confirm you're at the facility. You can also use the QR code fast-pass feature at kiosk stations.
From the home screen, tap "Report Absence" and select the date and reason. Your daycare will be notified immediately.
Most requests get a first reply within two business days — anything blocking your center comes first. When you file a request in Bloomily, it shows you the day to expect an answer.